Thinking

Decision layer technology for independent hospitality.

Ideas about the space between operational records and the decisions that shape a venue, written from procurement, transformation and hospitality experience.

Field notes from the working venueRecordsJudgementAction

Starting points

Three opening articles

By Peter Sowrey · 6 minute read

What is decision layer technology?

How a working pub exposed the gap between operational records and the next decision—and why we call the answer decision layer technology.

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3 minute read

Records, insight and decisions

Three different jobs that are often blurred together, and why the distinction matters in a venue.

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4 minute read

What The Old Dog teaches us about running a venue

Why seeing hospitality from inside a working pub changes the questions product teams should ask.

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