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Reservations & guest management

See the guest picture before service.

Retriever keeps public booking, reservation and guest detail connected so the venue can review what is coming and prepare the right response.

Review your venue's readiness
A venue manager using Retriever on a tablet while the kitchen and front-of-house team prepare for service
One working venuePurchasing · prep · serviceThe records meet where the decision is made.
Evidence visibleHuman approvalExisting systems stayNo card required

Keep guest context close to the service plan.

Retriever makes booking information available to the people preparing the venue while leaving every guest decision with the team.

Public booking

Give guests a route to request an available date, time and party size.

Reservation detail

Keep the booking status and practical notes together for review.

Guest context

Make relevant saved detail available to authorised venue staff.

Service handover

Carry the action and its owner into the manager's preparation for service.

From evidence to action

From booking detail to a prepared service.

The useful outcome is a team that has seen the context and agreed the response before the guest arrives.

  1. See what is coming

    Review reservations and availability in the shape of the upcoming service.

  2. Notice what needs attention

    Bring important booking detail into the manager's view.

  3. Confirm the response

    A team member decides the action and hands it over to the person responsible.

Guests and staff in an independent hospitality venue

Human judgement stays

Hospitality remains personal.

Retriever helps the venue keep useful context visible. The team still decides how to look after each guest.

  • Booking availability remains controlled by the venue.
  • Relevant reservation detail is reviewed by authorised staff.
  • Guest requests are confirmed by people, not assumed by the system.
  • Service actions can be assigned and handed over clearly.

Guest information should be used only by authorised staff and handled under the venue's privacy practices.

See the whole operation

Keep the evidence connected. Make the next move yourself.

See pricing