Guest enquiries
Keep ordinary table bookings short and give groups or special occasions a clear route to staff review.
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Reservations & guest management
Turn booking enquiries into organised service.
Capture the request, agree the arrangement and prepare the team—with less chasing and your venue in control.
Review your venue's readinessOne working venuePurchasing · prep · serviceThe records meet where the decision is made.
Evidence visibleHuman approvalExisting systems stayNo card required
Keep guest context close to the service plan.
Retriever makes booking information available to the people preparing the venue while leaving every guest decision with the team.
Reservation detail
Keep the booking status and practical notes together for review.
Guest management
Secure links connect booking details to menu choices and guest invitations where the venue enables them.
Service handover
See the owner, next action and follow-up, then check a shared sheet of current booking details and recorded meals.
From evidence to action
From booking detail to a prepared service.
The useful outcome is a team that has seen the context and agreed the response before the guest arrives.
Capture and review
The booking agent or enquiry form gathers the request. A named team member owns the next step.
Agree the arrangement
Staff approval and guest acceptance follow the venue's booking rules. A request remains distinct from confirmation.
Prepare the team
Review recorded meals and requirements, brief the team and sign off the current service details.
Human judgement stays
Hospitality remains personal.
Retriever helps the venue keep useful context visible. The team still decides how to look after each guest.
- Booking availability remains controlled by the venue.
- Relevant reservation detail is reviewed by authorised staff.
- Guest requests are confirmed by people, not assumed by the system.
- Service actions can be assigned and handed over clearly.
Guest information should be used only by authorised staff and handled under the venue's privacy practices.
See the whole operation